Claims and Underwriting

All claims and underwriting are handled at Head Office and not at branch level, in order that we have complete control over policies being issued and claims being reported and settled. This allows everything to be monitored by head office which cuts out any incorrect policy issuing or possible fraudulent claims.

Claims Procedures


All Insurance policies contain conditions regarding the prompt notification of claims.


  • Stop immediately and stay calm. You should not admit or accept liability for the accident.
  • Help anyone who may be injured. If there are any injuries do not move the vehicle until the police arrive.
  • Remember to get names and addresses of any witnesses.
  • Inform the police of the accident within 24 hours
  • Advise AGM Risk Management Consultants claims department as soon as you can
  • In the case of a motor accident, obtain two written quotations for repairs and the license details of your driver
  • Complete the relevant claim form and attach all documentation and invoices, etc.


  • It is important, particularly in view of disclosures to the effect that so many driving licenses are forged, for you to check the license of every person driving a car on your behalf and we strongly recommend you keep a copy of the license on file.
  • If in doubt consult AGM Risk Management Consultants. We are here to help you.


To provide protection against damage due to disturbances of a political nature an organisation known as South African Special Risk Insurance Association (SASRIA) was formed. The cover given by SASRIA was against damage to property as result of a riot where the motive is regarded as being of a political nature.

This cover has now been extended to include Riot and Strike cover whether or not the riot or strike was politically inspired.

The importance of the need for Riot and Strike cover including Political Risks cannot be overstressed.


If you are involved in an accident:

  1. If anyone is injured call the police and an ambulance if necessary.
  2. Do not move the vehicle if somebody has been injured.
  3. If nobody is injured it is not necessary to call the police and you may move your vehicle.
  4. Note the damage caused and exchange names, addresses and registration numbers.
  5. Report the accident to the police within 24 hrs.


Staff Interaction

All staff interact well with each other and clients are always impressed and appreciate the knowledgeable information they are given by our staff when querying anything.

AGM Financial Services Group

AGM Financial Services Group (Pty) Ltd is an integrated financial and

investment organisation offering a range of financial services.


When a company insures an individual entity, there are basic legal requirements.


Best Support

Docs / SupportWe analyze your processes and provide support in all areas so you can focus on your business. We have had many a compliment from clients regarding the staff in our employ.


Thrive and Excel

Native RTL SupportTo thrive and excel in today's business environment, you have to be able to focus on your core business.